Setting up Knowledge Base

What is a Knowledge Article?

A knowledge article in DynamicDocs functions similarly to a FAQ section on a website. It provides users with detailed information and answers to common questions, helping them to find solutions independently.

Add or Remove Knowledge Articles:

• Adding Articles: Navigate to the Knowledge Base section in your dashboard. Click "Add" and input your content, ensuring it's well-categorized and easy to understand.

• Removing Articles: To remove outdated articles, select the article from the list and clickthe "Delete" button.

Add or delete knowledge articles